Charlotte Newman


Charlotte joined Carefree shortly after its incorporation and has led the development of its model, product and strategy. As a committed advocate of new economic thinking and digital transformation, she has helped many charities reshape their infrastructure and delivery processes and implement sustainable models of social intervention.

14:40 - 15:20

Monday 10 May

Leveraging data insights to better support users

Creating an actionable feedback loop with your service users doesn't have to be complicated. In this session, charity Carefree will show you how to use no code tools to join up live user feedback with your operations and track the impact of the improvements you make. No Code tools featured will include: Front App, Herald HQ, Linear and Databox. Carefree is a multi-award winning digital charity that leverages easy to use, flexible technology to match unpaid carers referred by social sector organisations with gifted short breaks.