Christine Henry

London's Air Ambulance

Christine Henry is a product manager, data analyst, and data ethics consultant focused on the charity sector. Christine is currently Senior Technical Healthcare Business Analyst at London’s Air Ambulance Charity. She is Project Lead on Digital Transformation projects which include improving use of data, and moving to digital patient records and equipment checks. She has previously worked with Amnesty International, where she product managed a digital volunteer micro-tasking platform for human rights data, and she has also worked in healthcare data science and agile delivery projects around patient data. Christine also volunteers with DataKind UK where she provides advice to social change organisations on their data questions.

14:40 - 15:20

Monday 10 May

From Paper to Power Suite – Taking off on a digital and data journey at London’s Air Ambulance

To use data, you need to collect data. For London’s Air Ambulance helipad daily operations, that meant moving from equipment and vehicle checklists on paper, to data-driven digital checklists built in Microsoft’s Power Apps. LAA’s move to Microsoft’s dataverse and ‘no-code’ tools is designed not only to save team time, but also to build data on checklist completions and issues – leading to reporting and insights to help patient care. In this workshop, LAA will discuss technical benefits and shortcomings of the Microsoft suite (especially for non-experts), and the sociotechnical issues and human factors involved in integrating the existing processes of specialist teams of clinicians, pilots, and fire crew with digital tools and data innovation.