I have worked at Teach First for 9 years, initially supporting our trainees in schools. I now lead our reporting work and with it, the use of data across the organisation. I am a qualified coach, Science teacher and football referee. I really value opportunities to help people improve themselves and others, particularly when we can use data to evidence this.
Tuesday 11 May
Undertaking a CRM transformation to improve data quality and insights at Teach First
Teach First is in the process of upgrading our CRM and undertaking a large scale business transformation, reviewing all processes, and most importantly data. As one of the first adopters of Salesforce, their data structure is not fit for purpose and limits the insights the organisation is able to generate. This session will cover Teach First’s experience in transforming its Salesforce, challenges faced and emerging lessons for any organisations in the process or about to undertake a similar transformation.