Jane van Zyl

Working Families

Jane has 15 years’ experience working in the third sector and has held senior leadership positions at a number of UK charities. She believes in the value of a fulfilling, balanced working life and its transformative power to create social connections, build self-esteem, and impact the wider community. She is a passionate advocate of equity of opportunity for all.

14:25 - 15:05

Wednesday 12 May

Data Journey at Working Families

Working Families directly advise 2,000-3,000 parents each year, via  free phone and email helpline for working parents/carers, most of them in some way disadvantaged by income level, BAME background, profound caring responsibilities, etc.

But… there is a limit to how many people we can help as a charity.

This talk explores why we adapted to a new digital platform, and our digital data journey to this point