Data journey

11:30 - 12:10

Wednesday 12 May

From novices to data-driven: Charity Digital’s journey

Charity Digital has been on a data journey this past year. Although the journey is still very much ongoing, they’ve matured from an organisation who rarely used data, to one that is now data-driven. They’ll take attendees through the stages of their data journey, and how each stage has helped to inform their data strategy. While they still have more to learn, they have lots to offer in their key takeaways and learnings so far!

12:15 - 12:40

Wednesday 12 May

Combining data using GIS for behaviour change insights at Sustrans

This session will provide an overview of how the Hands Up Scotland Survey (HUSS) and other data sources such as accident data, the Scottish Index of Multiple Deprivation, and traffic data are analysed and combined in GIS to provide detailed insights into where and how to deploy behaviour change interventions. The HUSS data set on children in Scotland's travel-to-school habits has been collected by Sustrans for 12 years and is now an Official Statistic of the Scottish Government.

12:15 - 12:40

Wednesday 12 May

How we used our data (both internally and externally, for good) during COVID at Citizens Advice

In this session, Citizens Advice discuss how they built a consolidated dashboard and set up regular data discussions to help their service tackle the COVID crisis internally. They’ll talk about what they learnt from this process, and from their work using social media influencing with their news and comms teams to help their external stakeholders and the government understand the ever-changing concerns of people during the pandemic.

14:25 - 15:05

Wednesday 12 May

Data Journey at Working Families

10:35 - 11:15

Tuesday 11 May

Undertaking a CRM transformation to improve data quality and insights at Teach First

Teach First is in the process of upgrading our CRM and undertaking a large scale business transformation, reviewing all processes, and most importantly data. As one of the first adopters of Salesforce, their data structure is not fit for purpose and limits the insights the organisation is able to generate. This session will cover Teach First’s experience in transforming its Salesforce, challenges faced and emerging lessons for any organisations in the process or about to undertake a similar transformation.

10:35 - 11:15

Tuesday 11 May

Data Maturity, The State of The Sector

In 2019 Data Orchard launched the world’s first online data maturity assessment for the not-for-profit sector. With over 600 validated users from every size, shape, and type of organisation; the tool’s designers can now start to share what the data tells us about the state of the sector’s data maturity. This session will reflect on: the strengths and weaknesses of the sector in relation to the seven key themes: Uses, Data, Analysis, Leadership, Culture, Tools, and Skills; surprises and curiosities in the findings; how the not-for-profit sector compares with the public and private sector; the impact the tool has had for those organisations that have used it so far; and future development plans.

12:15 - 12:40

Tuesday 11 May

British Red Cross on Open source: why it matters in the social sector

What is open source and why it is important in the social sector? Mike will demonstrate British Red Cross’s adoption of a suite of open source tools, which analyse and publish data in the public domain under open source licenses. He’ll show the benefits this brought to the charity, including helping to secure grants and receive analytical contributions - and to the broader community, such as improving access to data, insights, and resources. You'll take away pragmatic steps to adopt an open source model in an organisation while addressing common barriers such as personal data and security concerns.

14:25 - 15:05

Tuesday 11 May

Using data at the Peabody Housing Association

Peabody’s Resident Wellbeing Project was set up in May 2020 in response to the Covid-19 outbreak and subsequent national lockdown. Peabody identified their most vulnerable residents and developed a plan to provide an immediate response to their needs during lockdown. The project has a series of deliverables which support Peabody residents in need. It began with a few very important pieces of data about each resident, and led to providing services via a well-architected and quickly designed data flow; locally based groups providing assistance with food; employment; advice regarding sources of help including government programmes; and even an app to facilitate a befriending programme.

10:35 - 11:30

Monday 10 May

Analysing grant data to shape funder responses to crisis at London Funders

The London Community Response is a collaboration of 67 funders. By May 2021, they will have completed five waves of funding, from crisis response to renewal, and distributed around £55m to community organisations in London. London Funders used the data generated to interrogate who the funding is reaching, in particular, smaller, ‘led-by’ organisations. By working alongside funders and equity partners, we’ve developed tools to monitor this and interrogated the data together to understand how well we are achieving this. The collaboration and its partners have used the data to shape how the LCR is designed and delivered. We hope this will inspire change to wider funder approaches.
11:45 - 12:25

Monday 10 May

The data journey at Christians Against Poverty

Hear from Christians Against Poverty (CAP), who have been on some big journeys using internal data to make data-based decisions, improve operational efficiency, and inform their growth strategy. They've also had a good time using this data to get leadership on board, and seen some big changes as a result. They're now exploring designing a management information dashboards and, by the time of the event, they hope to share their initial learning about writing a data strategy.

11:45 - 12:25

Monday 10 May

Equality, Diversity and Inclusion - A data driven journey from emh

Emh Group is a large social housing and care organisation based in the East Midlands of England with properties also in Yorkshire, the West Midlands and the South West, with 1,100 employees and circa 20,000 homes and commercial properties.  Diversity is one of their core values. In 2019 they agreed an Equality, Diversity and Inclusion Strategy to ensure equality, diversity and inclusion becomes part of the DNA of the business. One of their first steps was to understand the existing data they held on equality, diversity and inclusion, assess its quality and come up with a plan to improve it. They asked Data Orchard to help them with this work.

In this session we will share our process and learning from the data analysis project, and a year on, what happened and what’s changed at emh.  Data themes will include: merging internal datasets, exploring the external data landscape, changing culture and language (and categories) for equality and diversity characteristics, pay gap analysis and data literacy.

12:30 - 12:55

Monday 10 May

Using data for quality, performance and assurance at Change Grow Live

Change Grow Live talk about their work as the biggest drug and alcohol service provider in England. Using data to make a difference has helped the organisation grow from a tiny volunteer-led group to supporting over 100,000 people every year. Key to this is a data strategy that has transformed how the organisation uses data, having an impact on service users, those on the first line, and leaders. They moved from Excel-style reporting to use of a data visualisation tool which continues to form an essential part of organisation’s response to the challenges of Covid-19.

12:30 - 12:55

Monday 10 May

Using Data at Teach First

Teach First is a charity set up to address educational inequality. Teach First has been in operation for 19 years and over that time helped train and develop over 15,000 school teachers and leaders serving disadvantaged communities. In this session they will talk about Teach First’s journey of using data to inform both strategic and operational decision making. They will discuss our current approach including how they have used data in our shift to virtual delivery during the pandemic and future plans. They will also talk about some of the challenges faced (plenty!) and how they have overcome them.

14:40 - 15:20

Monday 10 May

From Paper to Power Suite – Taking off on a digital and data journey at London’s Air Ambulance

To use data, you need to collect data. For London’s Air Ambulance helipad daily operations, that meant moving from equipment and vehicle checklists on paper, to data-driven digital checklists built in Microsoft’s Power Apps. LAA’s move to Microsoft’s dataverse and ‘no-code’ tools is designed not only to save team time, but also to build data on checklist completions and issues – leading to reporting and insights to help patient care. In this workshop, LAA will discuss technical benefits and shortcomings of the Microsoft suite (especially for non-experts), and the sociotechnical issues and human factors involved in integrating the existing processes of specialist teams of clinicians, pilots, and fire crew with digital tools and data innovation.